Terms & conditions
Last updated: March 2026
These Terms & Conditions (“Terms”) govern your access to the Alsoor Online website and related services operated by Alsoor Pharmacy in Kuwait. They are provided as a structured template for your legal team — please replace placeholders with counsel-approved language.
By accessing this website or using our services, you confirm that you are legally capable of entering binding agreements under Kuwait law. Healthcare professionals must hold valid licenses as applicable. If you do not agree to these Terms, you must not use the services.
Alsoor Online facilitates prescription-related workflows between licensed prescribers, our pharmacy team, and patients. It does not replace professional medical advice, diagnosis, or treatment. Dispensing is subject to clinical review, stock availability, and applicable regulations.
Portal users are responsible for safeguarding credentials and for activity under their accounts. Notify us promptly of unauthorized use. We may suspend access where we reasonably suspect misuse, fraud, or risk to patient safety.
Prices, availability, and delivery options are confirmed before payment where applicable. Payment methods may include electronic channels or cash on delivery as offered. Taxes and fees, if any, will be disclosed in accordance with applicable law.
To the fullest extent permitted by Kuwait law, Alsoor Pharmacy and its affiliates disclaim liability for indirect or consequential losses arising from use of the platform, except where such exclusion is prohibited. Nothing in these Terms limits liability for death or personal injury caused by negligence where such limitation is unlawful.
We may update these Terms to reflect product, legal, or regulatory changes. Material updates should be communicated as required by law. Continued use after changes constitutes acceptance where permitted.
This page is a non-binding draft for internal review. Obtain sign-off from qualified counsel before publication.